Functional Skills

• Sales
• Customer Service
• Marketing
• Field Service
• Security Model
• Business Process Flow

Technical Skills

• Dataverse
• Plugins
• JavaScript
• C#
• Ribbon Commands
• Custom APIs

Power Platform

• Power Apps
• Power Automate
• Power BI
• Power Pages
• Copilot
• AI Builder

Dynamics 365 CE

• Sales Hub
• Customer Service
• Marketing
• Field Service
• Customer Insights
• Omnichannel

Dataverse

• Tables
• Relationships
• Forms
• Views
• Charts
• Security

Development

• JavaScript
• C# Plugins
• Custom Workflow
• Ribbon Commands
• PCF Controls
• Custom APIs

Module 1

• Dynamics 365 CE Overview
• Environment Setup
• Navigation
• Security Model
• Business Units

Module 2

• Sales
• Lead
• Opportunity
• Quote
• Order

Module 3

• Dataverse
• Tables
• Forms
• Views
• Charts

Module 4

• JavaScript
• Business Rules
• Business Process Flow
• Ribbon
• Commands

Module 5

• Plugins
• Custom Workflow
• Custom API
• Azure Integration
• Web API

Module 6

• Power Apps
• Power Automate
• Power Pages
• Power BI
• Copilot

CRM Sales Automation

Lead to Opportunity Automation

Customer Service Portal

Case Management Solution

Power Pages Portal

Customer Self Service

Approval Workflow

Automated Business Process

Azure Integration

External System Integration

Power BI Dashboard

Executive Reporting

Sanjay Prakash

Lead Trainer

Microsoft MVP • Microsoft Certified Trainer 15+ Years Experience Solution Architect Enterprise CRM Consultant

PL-200

Microsoft Power Platform Functional Consultant

PL-400

Microsoft Power Platform Developer

PL-600

Microsoft Solution Architect

MB-210

Dynamics 365 Sales Functional Consultant

MB-230

Dynamics 365 Customer Service

Interview Ready

Mock Interviews & Resume Preparation

CRM Developer

Dynamics 365 Consultant

Power Platform Developer

Technical Consultant

Solution Architect

Technical Lead

1000+

Students Trained

Professionals trained across India, USA, UK, UAE, Australia and more.

4.9★

Student Rating

Excellent feedback for practical learning and real-time projects.

120+

Corporate Batches

Experience delivering training for enterprise and corporate teams.

The best Dynamics 365 training I have attended. Real implementation scenarios and excellent mentoring.

Excellent explanation of Dataverse, Plugins and Power Platform. Helped me crack interviews.

Practical projects, lifetime recordings and great support even after the course.

Who can join?

Freshers, Developers, Functional Consultants and Working Professionals.

Do I need programming knowledge?

Basic programming knowledge is helpful, but the course starts from the fundamentals.

Will recordings be available?

Yes. Lifetime access to recordings is included.

Is placement assistance included?

Yes. Resume review, mock interviews and placement guidance are included.

Will I get projects?

Yes. Multiple enterprise projects and assignments are part of the training.

Is certification covered?

Yes. We provide guidance for Microsoft certification preparation.

Softchief Learn

Email
support@softchief.com

Phone
+91 8328865778

Website
softchief.com

Mode
Live Online

Projects
20+ Enterprise Projects

Request a Callback