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Month: June 2020

Scenario based Dynamics 365 Customer Engagement Questions

Plugins How will you implement custom auditing feature in Dynamics CRM as OOB auditing is not good for reporting purpose? On update of any address fields on account entity, you need to re-build string of new complete address and save it into a custom address field on the same account. How will you achieve this?…
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Working with Email Templates in Dynamics 365

In this post we will see how to create Email Templates in Dynamics 365 CE. Email Template is a predefined email layout, that may already include content like images or text. Rather than create a new email from scratch each time, we can use a template as a base. Templates are also handy for making sure email designs follow brand guidelines. We can create two types…
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