Enable Apps for Users in Dynamics 365
I have recently added an User to the Dynamics 365 Platform and assigned the D365 CE Subscription. But when the user logs in he is not able to see the Sales Hub and some other apps in the dynamics 365 home page. We have cross checked also that the security role has been assigned to the user as “Salesperson”.
to resolve this login D365 using admin credential and navigate to Advanced Settings–> My Apps.
Now in the My Apps screen select the ellipse icon besides the App and choose “Manage Role”.
When the Manage Role panel appears, Now scroll down to select the Security Role and click save.
That’s it. Now ask the user to login and check if the app is showing on home screen of dynamics. Its now working as per the below screen.
Thanks for reading. Hope this helps.